5 Benefits of Cloud ERP and e-Commerce Integration

There are many benefits of cloud ERP for e-commerce companies. If you’re not an e-commerce company now, you’re probably scrambling to figure out how to become one. The recent 2020 coronavirus pandemic has forced bricks and mortar-only retailers to embrace e-commerce models to stay solvent. For those who were already ahead of the curve and added an e-commerce component, now is the time to dig into the data collected from your e-commerce site and imported into your cloud ERP system to figure out and maximize the most profitable trends.

Cloud ERP and e-Commerce Integration – 5 Reasons Why You Should Integrate Now

If you’re running separate e-commerce and cloud ERP platforms, you’re missing out on many opportunities. Integrating both systems into one is easier than you think, especially if you choose platforms such as Acumatica or Sage, which offer many opportunities for integration with major e-commerce platforms. Here are 5 great reasons to integrate your cloud ERP and e-commerce platforms now for higher profitability and insight into your business’ operations.

  1. Leverage data: Your e-commerce system generates plentiful sales data. From this system, you can see what’s selling, when it sells, what’s returned, and more. When combined with data from the cloud ERP system, you’ll have even greater insight into sales patterns, customer order history, and more. It’s a great way to use all the data generated from the e-commerce platform, warehouse, operations, and accounting.
  2. Eliminate data entry mistakes: If your systems don’t communicate well with each other, you may find yourself printing reports and rekeying the data into the ERP system. This not only adds tedious, repetitive tasks to your data input but introduces opportunities for costly errors. By integrating the cloud ERP and e-commerce systems, you eliminate duplicate tasks and remove the chance for data errors to be introduced into the system.
  3. Manage multiple sales channels: ERP and e-commerce integration enable you to manage more sales channels through one system. Instead of juggling multiple systems at once and then manually collating the data into reports, you’ll have all the information at your fingertips, available through a single dashboard for easier access and use.
  4. Automate tax compliance: Collecting tax can be a headache, especially if your operation extends across multiple states or countries. Complying with tax collection and reporting requirements is easier with a system such as a cloud ERP system that helps you sort among the various taxation districts and reporting periods.
  5. Improve customer communications: An integrated ERP and e-commerce system can help you provide order updates to your customers through one interface. Although one system may provide customers with a tracking number they can enter into a carrier’s website, no one likes to move among systems just to find out when their package arrives. Companies like Amazon and Walmart have set the bar for simple, direct communications about shipments. If you’re too far behind them, customers won’t be satisfied with the information. An integrated system creates a single portal from which customers can find information about when their shipments are expected, which shipper is handling their order, and more.

Seamless Integration – Easier Than You Think

If you’ve tried to integrate your cloud ERP and e-commerce systems in the past only to be frustrated by delays and costly custom coding, you’ll be pleasantly surprised by how easy it is today to connect many common e-commerce platforms with cloud ERP systems. ERP vendors have worked hard to provide APIs and other easy ways to connect standard software. The result is a simple plug-and-play connection rather than time-consuming and costly custom codes or reports. You may be able to access shared data between the systems a lot faster than you thought possible.

With the current push toward adding e-commerce to almost all possible businesses, now’s the time to explore integrating cloud ERP and e-commerce sites. Mindover Software can help. Mindover Software provides ERP software consulting, training, and implementation. For more information, please, contact us or call 512-990-3994.

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