Is your company suffering growing pains? Is your enterprise resource planning system one source of that pain? An outdated ERP solution can inhibit growth, but the right ERP can ease the pain of growth and even make it easier to expand operations.
Technology and market conditions are changing faster than ever.
Perhaps your company is growing with new customers, new geographic markets, and new products. Even if your company can keep up with growth, you are likely facing other significant changes. The transition from an industrial marketplace to an information-intensive one has brought dramatic transformations in business. Decisions have become more complex with the changes in technology, increased regulations regarding safety and sustainability, the blurring of industry boundaries, and the globalization of businesses.
In order to remain competitive in this changing marketplace, many businesses have reacted with flatter organizations that are more decentralized, enabling them to be more flexible and agile. Functions within businesses have been blurred with more collaboration and decentralization on processes and decisions.
Your ERP should give you room to grow.
An ERP should help you manage growth rather than impede growth. A big part of that response is whether your enterprise resource planning software can easily adapt to change and even help you adjust easily. Technology should provide you with the flexibility and adaptability you need to respond to rapid change in global trade and competition. An ERP allows you to do business without geographic or functional constraints while being more efficient and reducing costs.
6 key qualities that your ERP should have to support growth:
- Flexible implementation:
Businesses need to be far more flexible in responding to changing environments. Fast response to customer needs and changing market demand are all essential to effective operations and business success. Autonomous production and operations units might be scattered geographically, but working within one common system.
Your ERP needs to support changes in strategies, regulations and market dynamics. A flexible ERP is one that can be easily configured with modules and provide regular updates. It should offer multiple deployment options, including mobility. Implementing new capabilities needs to be rapid in order to meet the fast-paced changes in the marketplace.
- Efficient and automated processes:
Businesses need to streamline operations for growth. Configured correctly, an ERP can lower administrative, operating, and inventory costs. Your ERP needs to accommodate new technology geared toward process efficiency. It needs to support end-to-end business processes from order to billing. An ERP will help you maintain control even as you distribute processes and decision-making and eliminate overhead.
- Real-time analysis of information:
Businesses need real-time access to information that enables decision-making. An ERP should allow you to respond quickly to unexpected situations whether those are internal or external. With an ERP, you can process data in a timelier manner to control operations, make decisions, and communicate. With data in the right hands, the business can be flatter and more agile.
The problem that arises in an information-rich marketplace, is that managers are bombarded with data continually. Instead of being burdened with too much of the wrong kind of information, they need data that is specific to the tasks they perform and the decisions they make. With a business intelligence system integrated with your ERP, senior managers can easily access a wealth of data and make more informed decisions without the need for someone else to compile and analyze it.
- Collaborative processes:
Businesses need to implement collaborative processes across departments, suppliers, and customers. In order to effectively and rapidly react to change, functional silos need to be eliminated. Success and failure in one function affects activities in other functions. Your ERP should enable cross-functional collaboration using common data and processes. To facilitate communication, your ERP should be easy to use and accessible anywhere, anytime.
- Coordinated global operations:
Even small businesses need to support global operations, whether it is international sales or outsourced productions. Your ERP should enhance communication, promote collaboration, distribute information, and facilitate e-commerce supporting multiple geographies, languages, and currencies. With the right technology, you can reduce the costs and complexity of doing business globally.
- Strong customer relationship management:
Businesses need to become customer-centric. Your business isn’t the only one changing rapidly; your customers’ businesses are changing as well. You can’t assume that what works today will work tomorrow. Instead, you need to put a system in place to be responsive to the changes in customer needs. Your ERP should provide tools such as customer relationship management (CRM) to help you manage your customer interactions.
Are you maximizing your ERP functionality and effectiveness to position for growth?
In addition to technology, you need the right vendor to support growth.
Not only do you need the right technology, but you need the right vendor to support growth. Your vendor should offer products and services that will help you continuously innovate and improve in order to compete in a rapidly changing marketplace.
Mindover Software offers innovative and flexible enterprise resource planning systems like Sage products and Acumatica Cloud ERP, that can help you manage growth. Our team of professional consultants can suggest solutions that will help you position your business for growth. Contact us to learn more.