Recommended Features for Care Management Software

Shopping for care management software for your home healthcare agency can be difficult. There are so many platforms on the market, each promising to solve all your problems with a single software purchase. Which features are necessary, and which are nice to have?

The following features are often recommended by home healthcare agency as “must have” features for care management software.

Easy Insurance and Provider Billing

Your care management software must offer an easy way to bill insurance companies and providers. Look for the ability to:

• Set up custom billing codes and categories
• Automate billing and payment methods
• Set up reminders for overdue accounts
• Establish multiple payers for a single account

Scheduling Tools

People are the backbone of a home healthcare agency: nurses, aides, LPNs, and office staff who ensure the business runs smoothly and patients receive the best care. Scheduling tools offer an efficient way to manage personnel and ensure adequate coverage for all patients.

Some scheduling tools also include features such as human resources and payroll management, which can also make paying employees and employee-related taxes and insurance much easier.

Reporting

It’s vital to have a clear picture of all the business activities within your home healthcare agency. Care management software that provides insight into everything from supplies in the warehouse to scheduling needs makes your business both more efficient and potentially more profitable. Look for systems that offer various reports and custom reports that meet your needs.

Secure Remote Access

Lastly, home healthcare agencies need secure remote access for their employees. This includes access for home healthcare workers to the main care management system to update care plans, request supplies, and access medical records. Patients, their families, and their care team also need secure remote access.

Choose Cloud-Based Care Management Software

Cloud-based care management software offers the flexibility and security that many home healthcare agencies need. Software housed on the cloud has multiple layers of security embedded within the system itself to prevent data breaches and cyber-attacks from succeeding.

Care management systems housed on the cloud can be accessed through any internet connection. This makes them ideal for home healthcare agencies. Care givers can access the system from a patient’s home or between calls to update records, check schedule, and more.

If you are looking to upgrade your home healthcare agency’s software, our accounting software selections include platforms that can make your agency more effective and efficient. Contact Mindover Software for more information.