Sage CRM and Business Productivity Go Hand in Hand
What are your biggest business priorities this year? While every business is unique and faces a unique set of challenges, recent research has shown that many of today’s businesses have the same general priorities. In fact, according to a recent survey conducted by The Conference Board, the top priorities among today’s CEOs include business growth, customer relationships and cost optimization. Achieving all three is not an easy feat; however, it can be done. By focusing on increasing your overall business productivity, you can begin seeing significant progress on each of your business’ priorities.
Improving your business’ productivity requires more than simply demanding more from your employees; it requires you to reevaluate your current processes and adopt the right mix of people, technology and processes to achieve your goals. Many companies throw a significant amount of time and money into improving their sales teams and marketing efforts but fail to give their technology a second look. This is a no-no when it comes to improving your productivity. The technology you’re using can truly make or break your productivity improvements efforts and lead to other business efficiency concerns.
In an effort to help you increase your productivity (and therefore increase your sales), we suggest you consider purchasing CRM software. By utilizing CRM tools, such as Sage CRM, you can help your company not only improve your productivity but also reach your overall sales and business goals. While the basic function of Sage CRM is to help you properly manage your customer data, its potential is endless. With the right strategy and training, CRM software can help you achieve true business productivity and help you reach your top business goals.
The following benefits will help you understand how you can properly utilize your CRM solution to transform your entire business, not just the sales department:
- Increase your sales with very little effort
CRM software allows you to foster customer relationships you already have by providing you with pertinent information about your customers and the products they carry. While acquiring new customers requires a substantial amount of time and money, nurturing existing relationships is fairly easy. With Sage CRM, you have access to customer information instantly, allowing you to focus on cross-selling and up-selling activities. You can also use the solution to locate the pricing and availability of your products, as well as check on the shipment status of current orders.
- Increase collaboration among your employees
The employees on your sales teams are not the only ones to benefit from having instant access to customer data. Your entire organization can benefit from the information stored in your CRM system. Sage CRM allows users to view their individual sales, collective sales, as well as the collective sales so they can work together to take advantage of more sales opportunities. Other departments can also use the software to answer important questions about the business or respond to customer inquiries.
- Improve administrative productivity levels
Selling new products and acquiring new customers requires a lot of paperwork. The automation that comes from Sage CRM will help your sales team reduce the amount of time they spend on administrative tasks so they can spend more time with the customers. The solution provides users with a complete view of customer data, allowing you to find instant answers to common customer questions. This will allow your team to improve your administrative productivity and focus on developing more strategic sales initiatives.
- Achieve real-time information wherever you are
One of the distinguishing features of Sage CRM is its ability to provide you with instant information about any one of your customers no matter if you are at the office, out in the field, or in the airport. The mobile features contained within Sage CRM provide users with new ways to stay connected, improve productivity and engage with customers while on the road.
If you think your business could benefit from Sage CRM, give us a call today at (866) 990-3994. We’d love to help you discover how CRM software can help you reach your business goals and stay competitive in today’s highly globalized market.