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Sage 300 Tip: “RegAsm : error RA0000 : Could not load file or assembly”

in: Sage 300 ERP

Error Summary:

  • User may get the following error when manually registering the a4wcinterop.dll
  • “RegAsm : error RA0000 : Could not load file or assembly ‘CrystalDecisions.Shared, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304’ or one of its dependencies. The system cannot find the file specified”
  • User may also get “Assertion Failed” Error message when printing to preview


Check that Microsoft .Net is installed, and all applicable Windows Updates are successfully completed.

Rerun the Sage 300 ERP installation.

Manually register a4wcrinterop.dll according to instructions in KB 18397.

If still not printing then:

Download and install the standalone version of the Crystal Runtime Engine located on the page below. Currently we advise to install, Support Pack 8 – 32 Bit MSI for Sage 300 ERP 2012, or Support Pack 14 – 32 Bit MSI for Sage 300 ERP 2016.

Crystal Runtime


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Mindover Software

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Started in Austin, Texas in 2000, Mindover Software has been providing award-winning software and consulting solutions spanning the business lifecycle to small and medium sized business. Now, with consultants in Dallas, San Antonio, Austin, Boise, and San Diego, Mindover Software provides strong local support with the resources of a national company.

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