In 2016, Sage Corporation, the parent company of Sage 100 and Sage 300, released “Peggy.” Peggy is a chatbot. She’s like a super virtual assistant who never tires of your needs and questions. Sage’s Peggy can respond to simple commands such as, “How many invoices are past due in our accounts this month?” and “Which customers have paid their bills as of today?”
Did you ever think that Sage 100 and Sage 300 might have something as helpful as “Peggy” behind them? She’s not available quite yet, but she’s getting to the point where soon she may be greeting you in the office.
If you could have predicted the future of technology 50 years ago, it’s unlikely you could have predicted how technology has evolved. A telephone, camera, video recorder, and worldwide encyclopedia that fits in your pocket? You have that and more on your smartphone. Small airplanes that can fly over any landscape and take pictures and films day or night? Welcome to the world of drones. It seems like technology grows into new ideas, new shapes, and new forms with every passing moment.
The minds behind Sage 100 and Sage 300 have put together their list of the hottest technology innovations to watch today. These ideas, concepts, and developments are all in the works now. It’s only a question of time before they reach a viable stage for mass rollout and implementation. Which ones appeal to you for your business needs?
- Blockchain technology: Once the purview of Bitcoin and other cryptocurrencies, the algorithms behind blockchain are being explored by banks, financial institutions, real estate companies, and insurance brokers for their ability to encrypt and automate transactions. Blockchain enables secure, traceable lineages for transactions. Real estate companies are exploring blockchain as a way to finish closings without the need for cumbersome paperwork, and the technology appeals to banks looking for better ways to secure their customers’ financial information. Blockchain is a hot new technology that may one day change the face of how we handle and view money.
- Chatbots: Like Peggy launched by Sage, chatbots and autonomous interfaces may also change the business world as it stands today. Typing questions to a faceless AI may seem strange until you realize that you’ve probably already held such conversations with robots. Many AI systems and chatbots now power the help desks for big companies. When you need an answer, the chatbots are there to help. They can handle common questions, simple problems, and routing complicated problems to human operators.
- Artificial intelligence and data collection: The Internet of Things (IoT) has generated increasing amounts of data. There’s so much data being collected now that complex machines and artificial intelligence systems are needed to analyze it all. Such systems can look across multiple data streams and find commonalities and links where human operators might struggle.
- Automated money transfers: We’ve all grown used to ATM machines, but money transfers have become increasingly complex. Now you can conduct online banking, open virtual bank accounts that pay greater interest than bricks and mortar accounts, and conduct most of your investments over the internet. Sage is especially interested in options like one-click bill payments and invoices which can help small business clients of Sage 100 and Sage 300 issue and collect invoices quickly and easily.
There are more technological marvels on the horizon today than listed here, of course, but these are four hot technologies that the minds at Sage believe are worth noticing. Not too long ago, resources such as Sage 100 and Sage 300 were just a hint of what might be. Today, businesses use these powerful tools for competitive advantage. Today, chatbots like Peggy seem surreal, but tomorrow, who knows? Peggy may be joined by other AI “sisters” who will do everything for us but take out the trash. Perhaps that will happen as well. Who knows? It’s certainly a great time to be in business with technology as the untiring partner who can help us succeed.
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