The Importance of a Reseller in Your WMS Purchase

Manager wearing a headset while holding clipboardPart of the process of purchasing a new warehouse management system is choosing your software reseller. While it may be tempting to eliminate the “middle man” in your system purchase, there are numerous reasons why you should work with a local, value-added reseller. Selecting the right reseller will help your WMS selection and implementation process be successful.

Value-added resellers exist because they can do their job more efficiently than you can. Resellers specialize in multiple software solutions, implementation processes, training and support. They bring a broad set of experience to your company so that you don’t have to staff that expertise in-house. You can rely on them to keep current on industry trends and new product functionality. In addition, resellers are often local industry experts who offer business consulting, local accountability and rapid support.

Choosing the right reseller is selecting a partner who will work with you to make your WMS decision and implementation successful and will offer expertise into the future. Here are some criteria you should look for when choosing a reseller.

Local industry expertise

As a company in the warehousing and distribution market, you want a reseller who understands your industry and local area dynamics. This expertise enables custom business applications and more personal service.

Complete service package

Your reseller should provide quality service in all areas related to your WMS. These services should include implementation, training, technical support, business consulting and system maintenance. In addition, you should expect your reseller to assist you in product upgrades.

Effective communication

You should look for a partner who listens to your needs and is able to clearly communicate. In addition, your reseller should provide regular information on industry trends and best practices that will help you reduce costs, improve operations and optimize processes.

Commitment to excellence

Your WMS installation is critical to your business. Your reseller should recognize the importance of this software to your business strategy and provide a product and installation that is free of errors.

Long-term stability

You make a long-term investment with a WMS and your provider should be there for you throughout the lifetime of your installation. Having a consistent partner means that you are working with someone who knows your business and your systems.

Mindover Software is a company that meets these ideals. We are a business software consulting company that enables companies to continuously improve despite rapid changes in technology, competition and economic trends. With locations in Austin, Dallas–Fort Worth, Houston, San Antonio and Boise, Idaho, Mindover Software offers local expertise, business consulting and advanced tools to warehousing and distribution companies.

Mindover Software provides a complete service package and we are relentless in support of solutions that will help you meet and exceed your business goals. Once an implementation is complete, we will continue to partner with you to measure performance and ensure your ongoing needs are met with the best support levels in the industry.

We specialize in customizing, deploying, training and supporting warehouse management system products including Accellos WMS and Sage WMS. Our on-premise and Cloud-based warehouse and distribution software solutions integrate with many popular accounting software packages and feature advanced supply chain management practices that deliver greater inventory control, improved customer satisfaction and a strong return on your investment. No matter whether you need radio frequency technology with intelligent picking and packing or just a better way to manage your inventory, Mindover Software has a solution that fits every price range and functional requirement.

Mindover Software has been providing award-winning software and business consulting solutions for more than 15 years. We are a company available on-demand to meet your business goals for today and far into the future. Our customers value our partnership as you can see by reading their testimonials.

Contact us today for a free warehousing and distribution management solution consultation. For more information on how a reseller plays a part in your WMS selection, download our whitepaper, “How to Choose a Warehouse Management System”.

CTA Button for Website

Recent Posts